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Frequently asked questions
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  • We are a mobile business located in Palm Beach County, Florida.

    Our mailing address is 928 S Dixie Hwy, Unit #493, Lantana, FL, 33462.

  • Reach out anytime. We'll do our best to get in touch in the next 24 hours or less.

  • Investigate Today is licensed as Florida Private Investigations Agency A#1700087.

  • Licensing verifications can be found at: FDACS.gov/business-services/private-security-licenses/Search-for-a-Licensee

  • Florida Statutes Chapter 493 governs Private Investigation Services. All Private Investigation definitions, provisions & regulations can be found in Florida Statutes Chapter 493

  • Florida Licensed Private Investigators or Interns in Florida may obtain information with reference to: 

    • Crimes or wrongs done or threatened against the United States or any state or territory of the United States, when operating under the express written authority of the governmental official responsible for authorizing such an investigation.
    • The identity, habits, conduct, movements, whereabouts, affiliations, associations, transactions, reputation, or character of any society, person, or group of persons.
    • The credibility of witnesses or other persons.
    • The whereabouts of missing persons, owners of unclaimed property or escheated property, or heirs to estates.
    • The location or recovery of lost or stolen property.
    • The causes and origin of, or responsibility for, fires, libels, slanders, losses, accidents, damage, or injuries to real or personal property.
    • The business of securing evidence to be used before investigating committees or boards of award or arbitration or in the trial of civil or criminal cases and the preparation therefore
    • Licensed Private Investigators or Interns in Florida may also perform Bodyguard Services.
  • Clients will have an opportunity to receive updates via email, per their preference:

    • Once per week

    • Twice per week

    • Upon completion of the investigation

  • Simply put, you do. All case materials are turned over to clients at the end of the case. We believe in PRIVACY.

    Generally, the release of any files or their contents, to anyone, requires the express written permission of the Client and / or their lawful representative. 

    Generally, this protection does not extend to subpoenas issued by a court.

  • Here is our upfront Non-Disclosure policy:

    Investigate Today and any client signee acknowledge that, as a result of negotiating, entering into, executing and performing a contract, each party has and will have access to certain of the other party's Confidential Information. Each party also understands and agrees that misuse and/or disclosure of that information could adversely affect the other party's business. Accordingly, the parties agree that, during the Term of this contract and thereafter, each party shall use and reproduce the other party's Confidential Information solely for purposes of this contract and only to the extent necessary for such purpose and shall restrict disclosure of the other party's Confidential Information to its employees, consultants or independent contractors with a need to know and shall not disclose the other party's Confidential Information to any third party without the prior written approval of the other party. This includes clients, vendors, tactics, techniques, and procedures.

  • Investigate Today will not permit or tolerate interference by anyone, to include but not limited to clients, vendors, contractors or subcontractors. Any interfering activities will result in immediate closure of the case. Investigate Today reserves the right to determine what “interference” means in a case, but, generally it is considered interference in the ways, means, process or outcome of the investigation, and disclosure of confidential investigative information.

  • Generally, evidence obtained by a private investigator is admissible, absent legal or ethical boundary issues with the collection of the evidence. 

    Types of evidence a private investigator will obtain is / are:

    • Documentary Evidence: Documents for legal proceedings / court; real, original or hearsay
    • Physical Evidence: “Real” evidence for legal proceedings / court; object, media or documents
    • Testimonial Evidence: Written or spoken by a witness under oath; in court, deposition or affidavit
    • Hearsay Evidence: Statements made by a witness who is not present; not trial admissible
    • Original Evidence: “Out of court” statements presented for an applicable reason
  • Principal - Agent principles apply to relationships between attorneys and investigators. The attorney is generally considered the principal, and the investigator is generally considered the agent. As such, attorney’s cannot circumvent ethical practices by attempting to hire “agents” that are not attorneys. Generally, it is expected that there is no attorney - client privilege in this relationship, unless it is specified. Generally, attorney work product protections exist on a case-by-case basis in this relationship. 

  • Permissible Purpose is essentially defining and articulating the need for obtaining documentation. Investigate Today does not deal with credit reporting, the two types of data regulations of concern are called the Gramm-Leech-Bliley Act (GLBA) and the Drivers Privacy Protection Act (DPPA).

    GLBA regulates personal financial data. Permissible purposes to access this regulated data: 

    • Fraud Prevention or Detection
    • Legal Compliance
    • Required Institutional Risk Control
    • Transactions Authorized by Consumer
    • Use by Persons Acting in a Fiduciary Capacity on Behalf of the Consumer
    • Use by Persons Holding a Legal or Beneficial Interest Relating to the Consumer

    DPPA regulates DMV-obtained personal information. Permissible purposes to access this regulated data:

    • Private Investigation
    • Litigation
    • Debt Recovery / Fraud Collections
    • Business
    • On Government Behalf
    • Motor Vehicle Safety
    • Insurance
  • Yes, and yes.

  • No.

  • If it is something we can adapt to during the investigation or during the detail, we will.

    If there is something unexpected that should involve the client's decision making because it leads to extra cost, the client will be involved, and an addendum to the contract will be created and signed by both parties for the extra work involved.

    If it is an ethical or legal roadblock, we will typically inform the client and stop work either until it is resolved. We will stop completely if it remains unresolved.

  • There are obvious legal and ethical considerations, but this is still a case-by-case basis. Many clients already work with attorneys, etc.

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